For e-commerce and retail
Less mess in your store.

Serve thousands of customers in four languages without hiring 20 people.

Online and physical stores with international reach handle waves of queries, returns, product questions, and reviews that overwhelm small teams. We build the AI that handles, manages, and frees your team for strategy.

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A typical day

A day in e-commerce. The same exhaustion.

Costa Blanca and Elche e-commerce businesses (especially fashion, footwear, decor, food) share very specific pains. AI fits into each of them.

09:00
Ticket inbox50 emails and messages. When does my order arrive? Can I return it? Do you have size 38? In Spanish, English, French, German.
10:30
Uploading new productsPhoto, description, tech sheet, translations, keywords. For each product.
12:00
Handling returnsReceive notice, validate, generate label, notify warehouse, reply to customer.
14:00
Reading reviews30 new reviews. Any recurring complaints? Anything to fix? Anything to reply to?
16:00
WhatsApp and socialInstagram messages, TikTok comments, DMs asking prices and availability.
17:30
Custom ordersCustomer wants something personalised. Quote, reply, coordinate with production.
19:00
ClosingKnowing 50 messages wait for tomorrow, and the next day the same.

What we build for e-commerce.

Solutions that connect with your platform (Shopify, WooCommerce, PrestaShop, custom) and your sales and support channels. No migrations, no rewriting.

24/7 multilingual customer service

Agent that handles tickets, messages, and chats in Spanish, English, French, German, and Italian. Knows your catalogue, your shipping and returns policy, and your real-time stock.

Tickets resolved in minutes · any hour

Product listing generation

Upload photos and basic data. The AI writes optimised titles, sales descriptions, tech sheets, and translations to all your languages. Ready to publish.

Catalogue scaled without hiring copywriters

Automatic returns handling

Customer requests return, the AI validates eligibility, generates label, coordinates with warehouse, replies to customer, and updates your system. You only handle exceptions.

Returns closed in hours, not days

Automatic review analysis

Every review is analysed: sentiment, specific issue, urgency. Negative ones get immediate response and alerts trigger if recurring issues appear on a product.

Reputation protected · problems caught early

WhatsApp and social assistant

Answers Instagram DMs, Facebook messages, WhatsApp Business. Recommends products, shares purchase links, books fittings or sales calls.

Social sales without effort

Personalised recommendations

The AI learns from each customer's behaviour and suggests relevant products via email or on your site. Turns browsers into buyers.

Average ticket up 15-30%
How we work

Four steps. No empty promises.

Start small, prove results, only scale when there's real value. No long contracts, no impossible commitments.

01· week 1

Diagnosis

A conversation, a visit, and a report identifying where AI saves the most time in your business, with cost and return estimates.

02· weeks 2-5

Pilot

We build one concrete solution from the report. Tested in your business, impact measured, refined. No risk, fixed price.

03· scope-dependent

Integration

We connect AI with your existing tools (document manager, CRM, industry software) and scale across the rest of your processes.

04· monthly

Maintenance

Monitoring, tuning, and continuous improvement. When models change or your business grows, we adapt it.

Free initial conversation + tailored proposal.

Every business is different. In a 30-minute first conversation I understand your situation and send you a proposal with scope and pricing adapted to your case.

Thirty minutes. No commitment.

Tell me what your team does every week. I'll tell you honestly where AI will save you time and where it isn't worth it. If it makes sense, we continue. If not, I'll say so and we part ways.

I personally respond within 24 hours.